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Clear answers.

Find Grid Folio on the App Store or Google Play. Availability can vary by country, device, and release status.

Journey takes you through themed word grids. Find the target words on each board and complete all three boards to finish a grid. Eligible completions earn Points and coins, while your progress helps unlock badges.

Open Explore and tap the add button. Choose Easy, Medium, or Hard, enter a different set of words for each of the three boards, and name your grid. Easy uses 4 words per board, Medium uses 6, and Hard uses 8. Words cannot repeat between boards.

Your first two custom grids are free. Each additional custom grid costs 10 coins. The app shows the cost before creation and offers a route to the Coin Store if your balance is too low.

Yes. Returning to a grid before its first full three-board completion does not incur the replay fee. Starting another replay after completion costs 50 coins. Explore awards fewer Points than Journey, and rewards are reduced for boards you have already completed.

Shuffle rearranges the board, Hint helps reveal a word, and Freeze stops the timer for the rest of the current board. The first board has two free hints; further hints cost 5, 10, or 15 coins for Easy, Medium, or Hard. Freeze costs 30, 60, or 90 coins respectively. Check the displayed cost in the app before using an action.

Points measure your gameplay achievements and leaderboard progress. Coins are spent on optional actions such as hints, Freeze, custom grids, and replays. Buying a coin pack does not buy Points. The three completion markers on a grid show board progress.

You can begin as a guest. Sign in to keep account-linked progress and use leaderboard features. Choose an avatar and country to complete your profile. Email registration requires confirmation through the link sent to your inbox.

Check the email address you entered, then search all mail folders, including Spam and Trash. On the password screen, try signing in; if the email is not verified, you can request another link. A countdown prevents repeated requests. If it still does not arrive, contact support without sharing any passwords or verification codes.

Journey, Explore, badges, and Profile records belong to the account currently signed in. Signing into another account loads that account’s data. Check the username in Profile if you cannot find your expected progress.

Open Profile → Settings → Danger Zone → Delete Account. Deletion is permanent. Read the account deletion guide before continuing.

Read Purchases & Refunds. If a purchase is pending, keep your connection active and reopen the app to retry verification. Do not purchase again simply to retry delivery.